Frequently Asked Questions

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We only use primary colours, Black, White, Green, Grey  etc, for Identifying tiles, The same goes for tiles sizes. For example, if your looking for a 315mm X 315mm this would be listed under 300mm x 300mm As we have many sizes in stock it can be very to time consuming to scroll through a list of every size variation we have available.

Searching Our Products Range

First, click on Products at the top right hand of the page. Here you should see all of our products in a random order. Next, use our handy filters located on the left hand side of the page to narrow down your search. Once you find something you like, add it to your favourites list by either clicking on the star located next to the tile name, or alternatively click of the tile you are interested in to see more information, where you can add it to favourites by clicking the "Add To Favourites" button.

Favorites List

Your favourites list can be found by clicking on the star located at the top left of the page. Your favourites list, once item has been marked, can be printed,or emailed to yourself for easy reference. Once you have your list of favourites list ready, you can either ring us about the products or come into our store, for more information, or make a purchase via email or phone sales@metrictile.com.au or 03 9547 7633

I’m looking for a discontinued tile...

We do not supply tiles from other stores!

If you have been advised that we purchase old stock from other tile retailers, this is incorrect information.

  1. If you are looking for a tile you have previously purchased from us then please email us at sales@metrictile.com.au, with a photo of the front and back of the tile (.jpg or .png attached, not embedded). Mention the size of of the tile and the quantity needed within the email.

  2. If you are looking for the same tile you bought elsewhere then it's likely we DON'T HAVE IT.

  3. If you’re looking for a similar tile to one you purchased at another store, refer to the instructions in point one.

 

Do you have clearance tiles?

Being a direct importer we offer excellent quality tiles at reduced rates that only a direct importer can offer.

We don’t have specials when the market is slow as we supply clearance tiles throughout the year. You can currently find a very good selection of over 50 different types and colours of Italian full body porcelain tiles in either polished or matt 400mm x 400mm and 450mm x 450mm . These tiles have been marked down to up to 50% off.

We also have wall and floor tiles predominately from Europe in varying sizes at $5/m², $10/m², and $15/m². Just remember the best colours sell first!